Casa Selva, with address at Abraham Gonzalez 116 int 36 Colonia Juárez Cuauhtémoc Delegation. Mexico City CP 06600 and on the internet portal under the domain www.casaselva.mx, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:
What information do we collect?
The personal data that you provide through this website or directly in our business, through the use of our online services, in writing and/or by telephone, may be the following:
Name, RFC, place of birth, nationality, address, home phone, cell phone, email, work address, institutional email, work references, tax information, credit history, income, bank accounts, business references, etc.
For what purposes might we use your personal data?
We will use your personal information for the following purposes that allow and facilitate us to provide you with better service:
– Identification and verification purposes.
– Contact, marketing and/or advertising.
– Offer our products and/or services.
– Participation in promotions and contests.
– Provide products and/or services required by you.
– Inform about changes or new products or services offered.
– Evaluate the quality of the service.
– Identify history or consumption habits.
Who do we share your personal data with?
We may transfer your personal data to national or foreign third parties, to subsidiary and affiliated companies; service providers for promotional and marketing activities of our products and services; or at the request of an authority. It is understood that you have given your consent to the transfer of your personal data, if you do not express opposition to it being transferred.
The personal data that you provide may be compiled and stored in a database exclusively owned by Casa Selva, which is not responsible for the content and privacy policies of third-party companies.
How can you access, rectify or cancel your personal data, or oppose its use?
You have the right to know what personal data we have about you, what we use it for and the conditions of use we give it (access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (rectification); that we delete it from our records or databases when we consider that it is not being used appropriately (cancellation); as well as oppose the use of your personal data for specific purposes (opposition). These rights are known as arch rights. To exercise any of the arco rights, you must submit the respective request through the following means:
by calling the telephone number +52 (55) 21556379 or sending an email to the account shop@casaselva.mx to learn about the procedure and requirements for the exercise of Arco rights, we make the following means available to you: at the telephone number of the office.
The contact details of the person or personal data department, who is in charge of processing applications for arco rights, are as follows:
– Attention to: Casa Selva CS
– Address: Abraham Gonzalez 116 int 36 Colonia Juárez Cuauhtémoc Delegation. Mexico City CP 06600
– Email: shop@casaselva.mx
– Telephone number: +52 (55) 21556379
You can revoke your consent for the use of your personal data
You can revoke the consent that, if applicable, you have given us for the processing of your personal data. However, it is important that you keep in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation we require to continue processing your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will mean that we will not be able to continue providing you with the service you requested from us, or the conclusion of your relationship with us.
To revoke your consent you must submit your request through the following means: telephone +52 (55) 21556379 and email shop@casaselva.mx
How can you find out about changes to this privacy notice?
This privacy notice may be modified, changed or updated due to new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes. We are committed to keeping you informed about any changes that this privacy notice may undergo, through: publication on our website: www.casaselva.mx
Last update: April 2020